Nikon DRAMA, it could only be because it's ME. I am WRITING IN CAPS.
10/13/2010
MY CAMERA! BACK FROM THE REPAIR-PLACE! WOOT WOOT! I WAS SO EXCITED!
That makes sense, sure. I send the camera to be REPAIRED, and it's returned, MONTHS later, with a slip that says, "returned unrepaired." That is exactly right. Right? Wait, WHAT?
Mr. called the repair company, they say "we will check on that and get back to you tomorrow."
<cricket cricket> NO response, for weeks. <cricket cricket>
YOU ARE NEVER GOING TO BELIEVE THIS.
We got through to the warranty company -- the camera was not serviced because it is "NOT A NIKON PRODUCT, so sorry."
Mr. is on the phone with NikonUSA right now -
"Your camera isn't from the US. So sorry! We can't help you."
My camera was apparently purchased overseas and not from a US source.
Mr. paid $3K for a package deal two years ago, and included an extended insurance plan. This was my birthday present. I have taken HOW MANY PHOTOS?
The camera shop that sold the product, is NO LONGER IN BUSINESS, because it was SHUT DOWN by the New York State Attorney General.
Note, dead website:
- Now, I have a broken actual NIKON D300 camera and two lenses that do not work, purchased by the company who sold it to us from another country?
- I have receipts, emails and such from the store which is no longer in business.
- I have a "warranty" bought and paid for.
- But, it cannot be fixed, because it's an import.
Whoopee.
There is no way that Mr., who searched endlessly for camera FOR ME, would have known that this product was not from the US. I never once considered it, once I opened the package! The paper work is in English first, as most electronics are.
Except for THIS, which I just noticed -
It was explained that my camera was purchased and sold to me via the "GRAY MARKET" --
COMMON THINGS THAT HAPPEN IN GREY MARKETS
Some of the most common things, which happen in grey markets, are where individuals find a chance to purchase bulk items at a relatively inexpensive rate. Then, they find a target market to sell these products tooâa market, which does not have these items and a market where they can sell the products at high prices because no one else supplies said items. Again, these are legal items, like electronic equipment or a specific clothing brand. Selling items, such as alcohol, drugs (prescription or street), or prostitution would be considered black market, as those are all illegal items and services.
Legal entities such as eBay have been known to set up grey markets, because individuals can list items they are selling, without being questioned as to where they received their inventor. Pawnshops could be another potential source, or someone simply selling items remotely.
The biggest issues with a grey market stems from a few different things. First of all, consumers, who purchase products from a grey market, may be purchasing untested equipment / products. As a result, these products may malfunction, and / or may be potentially harmful or dangerous. Because consumers are purchasing products from an illegal dealer or seller, they miss out on warranty opportunities. In the event that the product does not work, they are stuck with it. If equipment or products are installed, again, they may malfunction, because they have not been tested on their performance. The last area is the ongoing support of purchased products. Should an individual purchase a ________ from an unauthorized dealer or a phone or something of that nature, they will not have the ongoing technical support in the event of an issue or problem."
What now? Buy another? Go to Japan?
PS. Thank you Google, for advertising new DSLRS next to this post. *tear*