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Susan Maria Leach - SML Network - Bariatric Eating - STEALS BLOG POSTS

I know I shouldn't be surprised. She stole my money!  (54 days and counting!)

Stealing is bad for business.

Now she's taking BLOG POSTS FROM PROFESSIONALS.  (I am still finding and counting them now.  This post is changing...)

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Restaurant offers WLS menu! BABY STEAKS, guys! YAY!

Philadelphia Biz Journal -

Ralic's Steakhouse in Haddonfield, N.J., topped out at 420 pounds before undergoing a "vertical sleeve gastrectomy" this spring.  Now, he's offering a menu for people who have gone through the same procedure.

Well, heck!  

Where were you nine years ago?  And why are you not in Massachusetts?  I would immediately and frequently patronize a restaurant that offered smaller portions actually created for the WLS patient.  

I do wonder about a small amount of stigma -- regarding sitting and ordering from the menu -- some people might feel weird about doing it.  

But, you know what?  Who cares!  I'd hit it.  I am probably too excited about the LITTLE ITTY BITTY STEAKS!  


Philadelphia Biz Journal -

To develop the menu, Ralic worked with his surgeon, Dr. Marc Neff, and a nutritionist, Cheri Leahy. Menu items include a four-ounce pan-seared salmon, served with carrot, ginger puree and sauteed spinach, and a three-ounce filet tip with cranberry goat-cheese quinoa and sauteed kale.

Ralic also made a few changes in the dining room, moving tables around to provide more space and bringing in chairs that can support heavier guests.

“I learned a lot about eating right, nutrition and sensitivity over the past month,” said Ralic. "I’m hoping to help as many people going through what I went through, and I’m committed to doing everything possible to make them feel comfortable.”


Imagine my delight when I see...

... this in my email - 

FedEx Shipment Notification!

... do you see my palms sweaty and my heart beat fast?  Could it be?   86931_ExcitedGif_1

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SML BEhealthydrinks Bariatric Eating's New Home? Still a fail. Shame.

Behealthydrinks focuses on top quality protein drinks and easy blending powders. Pure quality, whey protein isolate, with natural ingredients. All our products are are regularly tested for purity and manufactured in GMP certified and organic facilities...

Except - they do not ship your purchases.  Who really gives a fuck WHERE it comes from?  I KNOW where it comes from and I can SELL THE SAME PRODUCT TO YOU.

But, you'd get it.  I'm not that nice right now.

Do not be fooled by the "new" names and "new" store front.  This is the same company as Bariatric Eating, which has left hundreds of customers hanging.

The only communication I have received comes from an employee of BE -- ON FACEBOOK.  There has been zero actual customer-interaction in any way.

Shame on you, Susan Maria Leach.  You could have done SO much with this situation.  

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Bariatric Eating - SML - Susan Maria Leach - SCAM?

I am in college studying for a degree in Marketing with the very-distracted-and-backwards method. My husband is earning his Bachelor's in Business Management and Finance.    Yes, we're adults, and yes we are a little late.  

I think that we are getting more of an education by watching businesses screw customers online. 

One of my earlier classes taught me about fraud.  And trickery.  And a little about schemes and scams!

So, I see this in my search terms -

Search Referral:

You read my post about the f-ckery that IS Bariatric  If you haven't, please to do so first.

Some customers are receiving notices that their paid orders  have been officially canceled -- with or without asking for them to be canceled.  I also got word that regardless of my order, I would likely "never get it anyway" so to watch for a refund on my American Express.  The refund was processed on 4/26/2012, supposedly.  

It has not hit, nor did I ask for a refund.  I was waiting out the allotted dispute time to simply dispute had I NOT received the products.  It wasn't about my $100.00, $47 of which was EXPRESS SHIPPING from two weeks ago.

Now they are to sit and wait on the funds to be returned.  Given that the orders took so long to process, and did not, how long should customers expect to wait before receiving their money back?


The actual storefront is now closed, and has been for some time.

And, when they were asked directly - When will I be able to get my goods?

  • "‎  When we have our new product lines in we will also have a new location!"


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However, all means of "contact us (errr, you!)" fail the customer.  

If Macy's failed to respond to ME in the typical fashions -

  • Customer service, in person - YOUR STORE IS CLOSED.  (Macy's is open.)
  • Customer service, via telephone - THERE IS NO RESPONSE TO ANY PHONE LINE  (Macy's has 1-800 numbers.)
  • Customer service via email - THERE IS NO OR VERY DELAYED RESPONSE (Macy's would likely not need to go that far, but might follow up this way.)

I would go straight to the top of the food chain.

That is, the highest I could get to GET A RESPONSE.  If it were Macy's?  And Macy's failed to respond to all normal communication methods?  

I would go straight to social media. This method of 2012 crowd source communication works.  The power of a group of consumers is sometimes the only way to get things done.

You pay for a product or service, 

The business fails to provide the product or service.

You complain through appropriate measures, and then you take it upstream.


This is the ONE AND ONLY way that we have recieved ANY RESPONSE -- via Facebook -- from an employee of Bariatric

This same employee has asked me to direct all comments,, questions or angry rants I recieve -- straight to her overflowing in box.  I actually feel bad doing so at this point, as I cannot imagine the level of angry some customers might have.  

So, Susan, you mean to say that you've been taking customer's money (including mine) for months on end, and not shipping countless paid orders since at least January 2012, not fulfilling auto-ships, but you had the cash to front New Product Lines, close your store and move? 

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Time, keeps on slippin' slippin'...

Definition of 'Wire Fraud' --A situation where a person concocts a scheme to defraud or obtain money based on false representation or promises.

Read more:

Questions -

  • Where is my order from TWO WEEKS AGO of IN STOCK PRODUCT?  (I have received several boxes of products from various US locations SINCE my order from your company.)
  • Where are everyones orders?  
  • Where are the refunds?
  • Since the refunds are not immediately processed, where is the money?
  • Why is the store closed?
  • Why is your website broken, apparently also hacked (check your source code) yet the "order" URL functions perfectly?  (Nevermind. I figured it out.)
  • Why do you have a NEW WEBSITE that is half-functioning, but self-branded?
  • Does this have anything to do with your book slated for release later this year?
  • Why are you still offering product that is NOT in stock?
  • Why are you posting on social media and not responding to customer complaints and questions?
  • Why can't you be reached via phone, email or said social media?

Amazingly after this post was up a few hours -- some "answers" trickled in on the Facebook Page -

  • " The company had been running for 8 years on a platform that was not built to handle the volumes of people and data. We had to go in and have everything rebuilt rather than repaired. We are in between platforms right now because not everything goes smoothly no matter how simple they tell you it will be. So our old site is gone and the new one is still beta but usable. Here is the link"
  • We are not happy about it either. We repackaged and recreated all of our lines and have not yet reintroduced them. We will announce dates soon along with even more flavors and choices.
    32 minutes ago

Update - My order was wholly CANCELED last night after this post went live.  I did not ask for the order to be canceled.

Please explain.  I have inquired via blog post, email, phone, Facebook, Twitter, American Express, Consumerist and Florida Attorney General.  

Thank you! 

PS.  Here is the first post about Bariatric

U.S. Military spends $363,000,000 on weight loss surgery

The U.S Military dropped $363,000,000 on 20,000 bariatric surgeries since 2001. 


I heard today that there are 47,000,000 Americans in poverty

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RIP one laptop.

My daughter opened up the laptop this morning to get a little Club Penguin action.

It's not happening.

During the party yesterday my laptop got murdered.  It was already missing letter "c" but now, it's missing half the alphabet, and it's not working.  I really do not want to spend the money to fix this Toshiba, it's just not worth the cost.

I don't know who/what, but I will assume it was a toddler, because a large child would be in serious trouble from this kind of damage.  It was closed and on a table during the party, it must have been taken down and opened, and looks like stepped on and folded backwards, and put back.

Rest in peace dear laptop.

Saving $$$

I admit it, I threw away the stack of newspaper inserts from last weekend.

A total waste of $1.50.

I bought the weekend paper, #1, to look at the classifieds (Who Does THAT?!) and for the coupons, because I got a skeered by the internets that I needed to coupon clip, because the world is ending and groceries are going to be too expensive soon, and we'll be eating Ramen Noodles and I will die because I can't have the carbs.

No blue box blues.  LOL.

Because, again, it's news.

The suggestions from this article via the LA Times, which are alot like the SAME EXACT SUGGESTIONS I GOT FROM STOP & SHOP , and much like everything else, should be mostly common sense. 

(Now, I do have to say something about in relevance to being a post op WLS'er - ONLY sometimes does it pay to not eat a whole hell of a lot.)

* Make a shopping list. (STICK TO IT.)

* Know what things cost. Supermarkets move prices up and down all the time, so the trick is striking when the price is low -- and adding an extra wallop with coupons. Some experts suggest lugging around a list of the prices of things you usually buy so you know when you're really getting a deal. (And, shopping in season!)

* Stockpile. This rule is related to the previous two. When something from your regular list goes on sale, buy lots of it and use those coupons. Keep in mind that one frequent supermarket trick, the multiple deal, doesn't always require multiple purchases. A two-for-one price could mean you need to buy two to get the deal or it could mean each item is half-priced even if you buy only one. Check carefully.

* Get organized. There's nothing more heartbreaking to a dedicated couponer than pulling out a coupon that has expired, forcing you to pay full price or wait for a better deal. Invest in a cheap coupon organizer and keep it up to date by tossing out old coupons. Better yet, use them before they expire.

* Be selective. Manufacturers often issue coupons to get people to try new products. But even with the coupon savings, there could be better deals on the shelves from generic or older brands. On the other hand, a store brand isn't always cheaper once you figure in the coupon savings. You have to pencil it out. Who knew shopping could be so math-intense?

* Check multiple coupon sources. The Sunday newspaper remains the most popular place to get coupons, according to Scarborough Research. But the Internet is gaining, the company said, with about 11% of households turning to manufacturer or coupon sites such as,, and others. At, shoppers can load discounts onto the loyalty cards of participating supermarkets.

* Combine coupons. Many stores will let you redeem a manufacturer's coupon in combination with a store-issued coupon. It never hurts to try.

* Pay attention. If one package has a "redeem now" coupon stuck to it and another doesn't, take the one that does. (Seems obvious, no?)

* Be shameless. Ask the manager for a discount on items that are damaged or have reached the end of their shelf life. See if the store will redeem competitors' coupons. Write or e-mail manufacturers about their products: how much you love them, complaints, suggestions for improvement and the like.

I will give some of these suggestions a try, but it's hard to find the coupons for the kind of FOODS I WANT to buy!  Sure, companies want me to buy CRAP, but do they want to give me $1.00 off my SOY MILK?